Status Page
Update - We continue to work with Microsoft on the issue, but in the interim have enacted more efficiencies that have reduced server load and the number of users per server in order to counteract any customer impacts.

We will provide further updates as the solution with Microsoft progresses.
Sep 3, 09:21 CDT
Update - We continue to work with Microsoft on a patch for the experienced Outlook disconnect issue. The network maintenance performed over the weekend helped mitigate some experienced disconnects. However, users may still be experiencing random isolated disconnects and we continue to work towards a resolution.
Aug 27, 12:14 CDT
Investigating - A few of our Exchange users may have experienced Outlook disconnects. Our Exchange engineers have identified an internal test that is failing a health check and are investigating further.
Aug 9, 13:31 CDT
Customer Portals & User Interfaces Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
Email Security ? Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Office 365 Operational
Email Encryption ? Operational
Email Continuity Operational
Web Protection ? Operational
DNS Hosting Plus Operational
Support Infrastructure Operational
AppRiver Phone System Operational
AppRiver Live Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Resolved - This incident has been resolved.
Nov 11, 14:48 CST
Investigating - We are aware of reported latency between the Customer Portal (CP) and Hosted Exchange service that is causing timeouts in the CP. More information to follow.
Nov 11, 10:26 CST
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.