Status Page
Update - We continue to work with Microsoft on the issue, but in the interim have enacted more efficiencies that have reduced server load and the number of users per server in order to counteract any customer impacts.

We will provide further updates as the solution with Microsoft progresses.
Sep 3, 09:21 CDT
Update - We continue to work with Microsoft on a patch for the experienced Outlook disconnect issue. The network maintenance performed over the weekend helped mitigate some experienced disconnects. However, users may still be experiencing random isolated disconnects and we continue to work towards a resolution.
Aug 27, 12:14 CDT
Investigating - A few of our Exchange users may have experienced Outlook disconnects. Our Exchange engineers have identified an internal test that is failing a health check and are investigating further.
Aug 9, 13:31 CDT
Customer Portals & User Interfaces Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
Email Security ? Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Office 365 Operational
Email Encryption ? Operational
Email Continuity Operational
Web Protection ? Operational
DNS Hosting Plus Operational
Support Infrastructure Operational
AppRiver Phone System Operational
AppRiver Live Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2019

No incidents reported today.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.