Status Page
All Systems Operational
Secure Cloud Platform Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Office 365 Operational
Email Security ? Operational
Email Encryption Operational
Email Continuity Operational
Archive Operational
Web Protection ? Operational
DNS Hosting Plus Operational
Support Infrastructure Operational
AppRiver Phone System Operational
AppRiver Live Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Delivery Slip / EMP Maintenance Sept 26-27 2020 Sep 26, 18:00 - Sep 27, 00:00 CDT
On Saturday evening September 26, 2020 and Sunday evening September 27, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Posted on Sep 14, 10:12 CDT
Delivery Slip / EMP Maintenance Oct 3-4 2020 Oct 3, 18:00 - Oct 4, 00:00 CDT
On Saturday evening October 3, 2020 and Sunday evening October 4, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Posted on Sep 21, 09:38 CDT
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
Resolved - This incident has been resolved.
Sep 21, 10:28 CDT
Identified - Hurricane Sally hit our area overnight and into this morning and has caused widespread power outages, which has created a shortage of available staff members to answer your calls and respond to your tickets in as quick a manner as we typically provide. We are working with all available corporate resources to answer calls, chats, and tickets, but there may be delays in availability of resources and responses until power is fully restored. We apologize for these delays and appreciate your patience as we work through the aftermath of the hurricane.
Sep 16, 10:06 CDT
Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 18:00 CDT
Scheduled - On Saturday evening September 19, 2020 and Sunday evening September 20, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Sep 8, 09:41 CDT
Sep 19, 2020
Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Sep 15, 2020

No incidents reported.

Sep 14, 2020
Resolved - The delays some users were seeing when logging into their portal has been resolved. We will continue to monitor.
Sep 14, 14:43 CDT
Identified - Engineers have identified the issue that is causing the login delays for some users and are actively working to correct the issue.
Sep 14, 12:24 CDT
Investigating - We are currently experiencing an issue where some users are seeing slow login times to their secure messaging portals.
Sep 14, 12:22 CDT
Sep 13, 2020
Completed - The scheduled maintenance has been completed.
Sep 13, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 18:00 CDT
Scheduled - On Saturday evening September 12, 2020 and Sunday evening September 13, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Aug 31, 07:35 CDT
Sep 12, 2020
Sep 11, 2020

No incidents reported.