Status Page
Investigating - A few of our Exchange users may have experienced Outlook disconnects. Our Exchange engineers have identified an internal test that is failing a health check and are investigating further.
Aug 9, 13:31 CDT
Customer Portals & User Interfaces Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
Email Security ? Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Office 365 Operational
Email Encryption ? Operational
Email Continuity Operational
Web Protection ? Operational
DNS Hosting Plus Operational
Support Infrastructure Operational
AppRiver Phone System Operational
AppRiver Live Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019
Completed - The scheduled maintenance has been completed.
Aug 23, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 23:00 CDT
Scheduled - We have a scheduled Phase 2 maintenance period set for our Hosted Exchange service. During the planned maintenance, we will be updating client connection balancing rules in order to process connections more effectively for Exchange 2019.

During the scheduled time, Outlook and Mac clients could become disconnected and have to be restarted. We also expect OWA (Outlook for Web) to disconnect, requiring users to log back in to their mailboxes.
Aug 19, 07:36 CDT
Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Completed - The scheduled maintenance has been completed.
Aug 16, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 23:00 CDT
Scheduled - We have a scheduled Phase 1 maintenance period set for our Hosted Exchange service. During the planned maintenance, we will be transferring our client connectivity from Exchange 2016 front-end proxies to Exchange 2019 proxies.

During the scheduled time, Outlook and Mac clients could become disconnected and have to be restarted. We also expect OWA (Outlook for Web) to disconnect, requiring users to log back in to their mailboxes.

Phase 2 of the configuration updates is planned for 23 August and will be scheduled as soon as Phase 1 has been completed.
Aug 12, 11:20 CDT
Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.