AppRiver Status

Status Page

All Systems Operational

Secure Cloud Platform Operational

Customer Portal Operational

Partner Portal Operational

Billing Area Operational

Secure Hosted Exchange Operational

Exchange 2013/2016+ (EXG7) Operational

Office 365 Operational

Email Security Operational

Email Encryption Operational

Email Continuity Operational

Archive Operational

Web Protection Operational

DNS Hosting Plus Operational

Support Infrastructure Operational

AppRiver Phone System Operational

AppRiver Live Chat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Delivery Slip / EMP Maintenance Sept 26-27 2020 Sep 26, 18:00 - Sep 27, 00:00 CDT

On Saturday evening September 26, 2020 and Sunday evening September 27, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Posted on Sep 14, 10:12 CDT

Delivery Slip / EMP Maintenance Oct 3-4 2020 Oct 3, 18:00 - Oct 4, 00:00 CDT

On Saturday evening October 3, 2020 and Sunday evening October 4, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Posted on Sep 21, 09:38 CDT

Past Incidents

Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

Hurricane Sally Impacts

Resolved - This incident has been resolved.
Sep 21, 10:28 CDT

Identified - Hurricane Sally hit our area overnight and into this morning and has caused widespread power outages, which has created a shortage of available staff members to answer your calls and respond to your tickets in as quick a manner as we typically provide. We are working with all available corporate resources to answer calls, chats, and tickets, but there may be delays in availability of resources and responses until power is fully restored. We apologize for these delays and appreciate your patience as we work through the aftermath of the hurricane.
Sep 16, 10:06 CDT

Sep 20, 2020

Delivery Slip / EMP Maintenance Sept 19-20 2020

Completed - The scheduled maintenance has been completed.
Sep 20, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 18:00 CDT

Scheduled - On Saturday evening September 19, 2020 and Sunday evening September 20, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Sep 8, 09:41 CDT

Sep 19, 2020

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

Sep 15, 2020

No incidents reported.

Sep 14, 2020

Email Message Privacy Service

Resolved - The delays some users were seeing when logging into their portal has been resolved. We will continue to monitor.
Sep 14, 14:43 CDT

Identified - Engineers have identified the issue that is causing the login delays for some users and are actively working to correct the issue.
Sep 14, 12:24 CDT

Investigating - We are currently experiencing an issue where some users are seeing slow login times to their secure messaging portals.
Sep 14, 12:22 CDT

Sep 13, 2020

Delivery Slip / EMP maintenance Sept 12-13 2020

Completed - The scheduled maintenance has been completed.
Sep 13, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 18:00 CDT

Scheduled - On Saturday evening September 12, 2020 and Sunday evening September 13, 2020, we will be performing planned maintenance in the data centers handling our DeliverySlip / EMP services. During this maintenance some users may not be able to send or receive during the period between the hours of 6pm - 12pm CDT.
Aug 31, 07:35 CDT

Sep 12, 2020

Sep 11, 2020

No incidents reported.