Status Page
Identified - Q: What is happening?
A: Starting on 1/27/2025 we will begin removing Appriver Automation app registrations from our M365 customer tenants.

Q: Why is this being done?
A: The Appriver Automation app registrations have been replaced with new authentication methods so the older applications need to be removed. Removing the older applications aligns with Microsoft's security guidelines and best practices.

Q: When is this happening?
A: We will begin removing the AppRiver Automation app registrations in a phased approach starting on 1/27/2025 and we expect the project to be completed within 90 days.

Q: What do I need to do?
A: We will be using an automated process to remove the Appriver Automation app registrations so no actions will be required from our customers/partners.

Q: Will this interrupt our service?
A: There will be no interruption of services.

Jan 16, 2025 - 13:24 CST
Identified -

Unless you are using a third-party app on your tenant that is configured with Azure AD Graph API, you likely will only see Microsoft apps listed on your tenant regarding this notice, such as “Microsoft Office”. If you do have a third-party app listed, you will need to work with that vendor who supplies that app to confirm they have an upgrade available to Microsoft Graph API. If you only see “Microsoft Office” as the listed app, see the information below:



 



Please see the following Microsoft blog for full details:



Action required: Azure AD Graph API retirement | Microsoft Community Hub



Statement from Microsoft Blog -



Some of the service principals using Azure AD Graph in your tenant may be provided by Microsoft. Most of these have an update available that uses Microsoft Graph, instead of Azure AD Graph APIs, such as:





Some Microsoft applications, including Microsoft Office, Microsoft Visual Studio Legacy, and Microsoft Intune, do not yet have an update available without Azure AD Graph API usage. For these, we will provide future Azure AD Graph API retirement blog updates when a replacement version is available. These apps will be granted extended access for Azure AD Graph and sufficient time will be given to update the applications when an update is made available.


Dec 09, 2024 - 11:08 CST
Archive Services ? Operational
Information Archive / ZCP Operational
Erado Archiving ? Operational
Legacy Archive / ZixArchive Operational
CloudAlly Backup Operational
Encryption Services Operational
EMP/DeliverySlip Operational
Erado SecureMail (ESM) Operational
Hosted ZixGateway Operational
Hosted SMB Operational
Secure Cloud Email Encryption (AEE/ZEE) Operational
ZixPortal Operational
Customer Portal Interface Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
ZixCentral ? Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Office 365 Operational
DNS Hosting ? Operational
Support Infrastructure Operational
Phone System Operational
Live Chat Operational
Support Ticketing System Operational
Threat Protection Operational
Email Threat Protection ? Operational
Zix Protect/Spam Stops Here ? Operational
Email Continuity Operational
Secure Cloud Email Continuity Operational
Legacy Continuty Operational
Datacenter Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 12, 2025

No incidents reported today.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - There are no further reports of issues for the plugin download service.
Feb 5, 15:22 CST
Monitoring - Hello,

We have received word from our engineering department this issue should be resolved. We will keep monitoring for a few hours to ensure everything is OK.

Feb 5, 06:49 CST
Investigating - Hello,

We are aware of the issue with the EMP Plug-in Download. We have escalated this issue to our engineers to look into the issue. We will update this page when we have new information.

Feb 4, 09:48 CST
Feb 4, 2025
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025
Resolved - This incident has been resolved.
Jan 29, 14:45 CST
Monitoring - We are receiving reports that the admin center is successfully reconnecting now and have confirmed through testing from our end.
Jan 29, 12:46 CST
Investigating - We are receiving some reports that admins are unable to access the Microsoft 365 admin center.

We are checking for any information provided by Microsoft regarding this reported issue and will provide a further update as soon as possible.

Jan 29, 12:20 CST