Introducing a simplified ordering process
Incident Report for Zix | AppRiver
Monitoring
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.

https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Posted Aug 15, 2024 - 08:59 CDT
This incident affects: Encryption Services (EMP/DeliverySlip, Erado SecureMail (ESM), Hosted ZixGateway, Hosted SMB, Secure Cloud Email Encryption (AEE/ZEE), ZixPortal), Support Infrastructure (Phone System, Live Chat, Support Ticketing System), Email Continuity (Secure Cloud Email Continuity, Legacy Continuty), Secure Hosted Exchange (Exchange 2013/2016+ (EXG7)), Threat Protection (Email Threat Protection, Zix Protect/Spam Stops Here), Archive Services (Information Archive / ZCP, Erado Archiving, Legacy Archive / ZixArchive), and CloudAlly Backup, Office 365, DNS Hosting.