Status Page
All Systems Operational
Customer Portals & User Interfaces Operational
Customer Portal   Operational
Partner Portal   Operational
Billing Area   Operational
SpamLab   ? Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7)   Operational
Exchange 2010 (EXG6)   Operational
Office 365   Operational
Email Encryption   ? Operational
Email Continuity   Operational
Web Protection   ? Operational
DNS Hosting Plus   Operational
Support Infrastructure Operational
AppRiver Phone System   Operational
AppRiver Live Chat   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CipherPost Pro® maintenance Nov 9, 18:00 - Dec 10, 00:00 CST
In Q1 of 2018, AppRiver will be upgrading our CipherPost Pro® service with several great, new features. With this upgrade, you can look forward to enhanced, faster webmail and "sign on the line" for e-signature. This new e-signature feature is easy to use and complies with e-signature legislation. In preparation for this upgrade, periodic maintenance will be performed on the CPP service over the next month. Please note that this may result in periodic service unavailability during off-peak time for some users. We apologize for any inconvenience this may cause as we work to bring you a better CPP experience.
Posted on Nov 9, 17:14 CST
Past Incidents
Feb 18, 2018

No incidents reported today.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018
Resolved - This incident has been resolved.
Feb 9, 13:16 CST
Update - Users can expect possible mail delays as our team continues to investigate.
Feb 9, 12:23 CST
Investigating - Our team is currently investigating an issue with one of our delivery servers that is causing some mail to bounce. We will update this page once we have more information.
Feb 9, 11:56 CST
Feb 8, 2018

No incidents reported.

Feb 7, 2018
We experienced an issue with the Customer Portal around 9:55 CST this morning that resulted in users being unable to log in to the CP. Downtime was about 5 minutes. This issue has been resolved.
Feb 7, 10:20 CST
Feb 6, 2018

No incidents reported.

Feb 5, 2018

No incidents reported.

Feb 4, 2018

No incidents reported.