Status Page
All Systems Operational
Customer Portals & User Interfaces Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
Spam & Virus Filtering Operational
SpamLab - North America Operational
SpamLab - Europe Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Exchange 2010 (EXG6) Operational
Exchange 2007 (EXG5) Operational
Office 365 Plus Operational
Encryption (CipherPost Pro) Operational
Email Continuity Operational
Web Protection (SecureSurf) Operational
DNS Hosting Plus Operational
Support Infrastructure Operational
AppRiver Phone System Operational
AppRiver Live Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 24, 2017

No incidents reported today.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017
Resolved - This incident has been resolved.
Feb 21, 21:20 CST
Monitoring - We have made changes to resolve this issue and are monitoring it closely. We will provide a final update once we've ensured the problem has been fully cleared.
Feb 21, 21:10 CST
Investigating - Our Development and Engineering Teams are investigating issues some customers may be having when attempting to login to the Customer Portal and Partner Portal.
Feb 21, 20:59 CST
Resolved - This incident has been resolved.
Feb 21, 14:01 CST
Monitoring - The issue causing mail delays through our Atlanta data center has been resolved. Our team is monitoring and we will provide an update if any new problems come up.
Feb 21, 12:07 CST
Investigating - We are investigating reports that some SecureTide customers are having issues with mail sent through our Atlanta data center. We will update this page when we have more details.
Feb 21, 10:46 CST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017
Resolved - This incident has been resolved.
Feb 14, 11:27 CST
Monitoring - The issues with Microsoft's Office 365 API and partner center appear to be resolved now. However, AppRiver's team will continue to monitor and provide updates if the issue arises again.
Feb 14, 10:25 CST
Investigating - Microsoft is experiencing widespread issues with its Office 365 API and partner center this morning, and AppRiver partners are reporting issues as well. Among the problems this issue may cause are: partners unable to order -or- orders appear to never finish ‘installing;’ admins in the CP unable to assign new licenses of their Office 365 subscriptions to users; admins in the CP may see empty service lights for their O365 users; Office 365 tab not displaying in user details; and license picker showing no available licenses when partners try to add new Office 365 users or add a service for an existing user. Thus far, the issues do not appear to be affecting Office 365 end users, only admins and partners.
Feb 14, 09:08 CST
Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.