Status Page
All Systems Operational
Customer Portals & User Interfaces Operational
Customer Portal   Operational
Partner Portal   Operational
Billing Area   Operational
SpamLab   ? Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7)   Operational
Exchange 2010 (EXG6)   Operational
Office 365   Operational
Email Encryption   ? Operational
Email Continuity   Operational
Web Protection   ? Operational
DNS Hosting Plus   Operational
Support Infrastructure Operational
AppRiver Phone System   Operational
AppRiver Live Chat   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Hosted Exchange upgrade May 26, 13:30 - May 27, 00:00 CDT
Beginning at 1:30 PM CST on May 26th, AppRiver engineers will be upgrading network gear in our Hosted Exchange platform. Some Hosted Exchange customers may experience short disconnections in their Outlook client and/or Outlook Web Access may not respond momentarily throughout the day. If your Outlook client does not automatically reconnect shortly after a disconnect please close the program, wait 30 seconds and open it again. Please contact AppRiver support if you have any questions or if your outage has been more than 10 minutes.
Posted on May 23, 14:43 CDT
Past Incidents
May 25, 2018

No incidents reported today.

May 24, 2018

No incidents reported.

May 23, 2018
Resolved - This incident has been resolved.
May 23, 13:15 CDT
Identified - Some AppRiver customers did not receive held spam reports yesterday due to a configuration issue in a recent software update. Our team has identified and corrected the problem and customers will receive today's report that will include held spam that came in yesterday.
May 23, 07:51 CDT
May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018
Resolved - Our team has isolated and resolved this issue. The Customer Portal is now accessible.
May 15, 15:40 CDT
Investigating - Our team is currently investigating an issue with the Customer Portal that is preventing login access for customers. We will update this page once we have more information.
May 15, 15:23 CDT
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.