Status Page
All Systems Operational
Customer Portals & User Interfaces Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
Spam & Virus Filtering Operational
SpamLab - North America Operational
SpamLab - Europe Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Exchange 2010 (EXG6) Operational
Exchange 2007 (EXG5) Operational
Office 365 Plus Operational
Encryption (CipherPost Pro) Operational
Email Continuity Operational
Web Protection (SecureSurf) Operational
DNS Hosting Plus Operational
Support Infrastructure Operational
AppRiver Phone System Operational
AppRiver Live Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2016

No incidents reported today.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - This incident has been resolved.
Sep 22, 08:25 CDT
Monitoring - Our team will continue to monitor the issue but at this time it has been stabilized.
Sep 21, 09:48 CDT
Identified - We are currently experiencing a performance issue with the Customer Portal which may cause slowness for users attempting to navigate the portal. Our team is investigating the issue and an update will be provided as soon as more information becomes available.
Sep 21, 09:19 CDT
Resolved - This incident has been resolved.
Sep 22, 00:41 CDT
Investigating - Our team is currently investigating a connection issue that may affect some EXG7 users on the West Coast. We will update this page as soon as we have more information.
Sep 21, 22:02 CDT
Sep 21, 2016
11:31 AM - 12:05 PM EST — A network configuration change was made that caused some connectivity issues with our encryption product. The issue was rapidly diagnosed and addressed. During this time, users would not have been able to send encrypted mail. We apologize for the inconvenience.
Sep 21, 11:21 CDT
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.

Sep 14, 2016
Resolved - The email delay issue has been resolved.
Sep 14, 17:59 CDT
Identified - We have identified an issue in which some customers may be experiencing email latency. Our team is currently working on a resolution and we will provide an update shortly.
Sep 14, 13:17 CDT
Sep 13, 2016

No incidents reported.

Sep 12, 2016

No incidents reported.

Sep 11, 2016

No incidents reported.

Sep 10, 2016

No incidents reported.