We have resolved this issue and confirmed HEX management is fully operational from the Customer Portal.
Posted Dec 04, 2023 - 10:05 CST
Investigating
We are currently investigating an issue with Hosted Exchange management from our Customer Portal. This would effect password resets/new provisioning of mailboxes. We apologize for any inconvenience this may be causing.
Posted Dec 04, 2023 - 08:24 CST
This incident affected: Customer Portal Interface (Customer Portal) and Secure Hosted Exchange (Exchange 2013/2016+ (EXG7)).