Our engineers located and resolved the issue. This issue has been resolved.
Posted Dec 16, 2024 - 15:38 CST
Monitoring
Our Engineers are still looking into the cause of the issue, but we are getting reports that the rejections have subsided.
Posted Dec 16, 2024 - 15:22 CST
Investigating
We are aware of an issue with outbound messages being rejected. We have raised a high severity ticket with our engineers and they are currently looking into the issue.
Posted Dec 16, 2024 - 15:09 CST
This incident affected: Encryption Services (Secure Cloud Email Encryption (AEE/ZEE)).