The network issue has been repaired and mail flow has been restored. We will continue to monitor for the next few hours.
Posted Jul 24, 2024 - 05:49 CDT
Update
The issue is being upgraded to higher sev action as email marked for ZixQuarantine cannot be sent due to current connection issues.
Posted Jul 23, 2024 - 16:55 CDT
Identified
Hello,
Our network engineers have notified Support of a network issue with our Atlanta DC. This issue is preventing us from making any changes to the hosted ZixGateways.
Posted Jul 23, 2024 - 13:37 CDT
This incident affected: Encryption Services (Hosted ZixGateway).