ZixProtect Message tracking unavailable

Incident Report for Zix | AppRiver

Resolved

We have confirmed this issue is fully resolved.

Posted Dec 24, 2024 - 07:12 CST

Monitoring

We have implemented a fix and are monitoring to ensure the tracking issue is fully resolved. We apologize for this inconvenience.

Posted Dec 23, 2024 - 19:17 CST

Investigating

We are currently investigating an issue with message tracking within our Zix Console. We will update as soon as this issue is resolved.

Posted Dec 23, 2024 - 12:05 CST

This incident affected: Threat Protection (Zix Protect/Spam Stops Here).