Support Phones are unavailable

Incident Report for Zix | AppRiver

Resolved

There have been no further issues with the phones. This status is now considered closed.

Posted Apr 05, 2024 - 06:20 CDT

Monitoring

Phone systems are fully operational. We will continue to monitor.

Posted Apr 04, 2024 - 14:04 CDT

Identified

The issue has been found and mitigated. Our engineers are returning the phone systems to full operational status.

Posted Apr 04, 2024 - 14:03 CDT

Investigating

We are currently investigating an issue with Support phone systems. Please email us at support@appriver.com or support@zixcorp.com to report issues.

Posted Apr 04, 2024 - 13:47 CDT

This incident affected: Support Infrastructure (Phone System).