Facebook Capture
Incident Report for Zix | AppRiver
Resolved
Facebook has accepted the adjustments. Please note that any connections initiated after 1 March 2024 must be re-authenticated. Historical data well automatically captured.
Posted Apr 22, 2024 - 12:18 CDT
Identified
Facebook Capture API cannot accept data from business pages even though completion of the installation process was initially completed. Internal teams are working with Facebook regulators to resolve this issue. Once the connection is restored, any connections initiated after March 1, 2024, must be reauthenticated. Historical data will be automatically captured to the point of initial connection.
Posted Apr 18, 2024 - 13:39 CDT
This incident affected: Archive Services (Information Archive / ZCP).