Status Page
Identified - Q: What is happening?
A: Starting on 1/27/2025 we will begin removing Appriver Automation app registrations from our M365 customer tenants.

Q: Why is this being done?
A: The Appriver Automation app registrations have been replaced with new authentication methods so the older applications need to be removed. Removing the older applications aligns with Microsoft's security guidelines and best practices.

Q: When is this happening?
A: We will begin removing the AppRiver Automation app registrations in a phased approach starting on 1/27/2025 and we expect the project to be completed within 90 days.

Q: What do I need to do?
A: We will be using an automated process to remove the Appriver Automation app registrations so no actions will be required from our customers/partners.

Q: Will this interrupt our service?
A: There will be no interruption of services.

Jan 16, 2025 - 13:24 CST
Identified -

Unless you are using a third-party app on your tenant that is configured with Azure AD Graph API, you likely will only see Microsoft apps listed on your tenant regarding this notice, such as “Microsoft Office”. If you do have a third-party app listed, you will need to work with that vendor who supplies that app to confirm they have an upgrade available to Microsoft Graph API. If you only see “Microsoft Office” as the listed app, see the information below:



 



Please see the following Microsoft blog for full details:



Action required: Azure AD Graph API retirement | Microsoft Community Hub



Statement from Microsoft Blog -



Some of the service principals using Azure AD Graph in your tenant may be provided by Microsoft. Most of these have an update available that uses Microsoft Graph, instead of Azure AD Graph APIs, such as:





Some Microsoft applications, including Microsoft Office, Microsoft Visual Studio Legacy, and Microsoft Intune, do not yet have an update available without Azure AD Graph API usage. For these, we will provide future Azure AD Graph API retirement blog updates when a replacement version is available. These apps will be granted extended access for Azure AD Graph and sufficient time will be given to update the applications when an update is made available.


Dec 09, 2024 - 11:08 CST
Archive Services ? Operational
Information Archive / ZCP Operational
Erado Archiving ? Operational
Legacy Archive / ZixArchive Operational
CloudAlly Backup Operational
Encryption Services Operational
EMP/DeliverySlip Operational
Erado SecureMail (ESM) Operational
Hosted ZixGateway Operational
Hosted SMB Operational
Secure Cloud Email Encryption (AEE/ZEE) Operational
ZixPortal Operational
Customer Portal Interface Operational
Customer Portal Operational
Partner Portal Operational
Billing Area Operational
ZixCentral ? Operational
Secure Hosted Exchange Operational
Exchange 2013/2016+ (EXG7) Operational
Office 365 Under Maintenance
DNS Hosting ? Operational
Support Infrastructure Operational
Phone System Operational
Live Chat Operational
Support Ticketing System Operational
Threat Protection Operational
Email Threat Protection ? Operational
Zix Protect/Spam Stops Here ? Operational
Email Continuity Operational
Secure Cloud Email Continuity Operational
Legacy Continuty Operational
Datacenter Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025

Unresolved incident: Application Registration Maintenance.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025
Completed - The scheduled maintenance has been completed.
Jan 4, 19:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 19:00 CST
Update - During this time frame, the search function of archive system will be unreliable and should be conducted outside this time frame.
Jan 2, 14:12 CST
Scheduled - During this time frame, the search function of archive system will be unreliable and should be conducted outside this time frame.
Jan 2, 11:31 CST
Resolved - Reporting issues have been resolved. If you are still experiencing an issue please reach out to support.
Jan 4, 00:01 CST
Update - Investigation continues into the cause of the reported issue(s). When we have any more information we will update accordingly.
Jan 3, 15:43 CST
Investigating - We have been made aware that email encryption reporting features for Secure Cloud is not functioning. We have raised a high severity issue and escalated to our Integration team who are actively investigating.
Jan 3, 14:35 CST
Jan 3, 2025